20778 +
Projects Delivered37 +
Creative Minds20590 +
Happy ClientsLooking For Software That Manages Your Tasks And Projects!
We have found an Easy Way To Manage And Track Your Assigned Project.
Connect Infosoft Technologies introduced a Work Order Management System. The software allows a customer service team to create, manage, and maintain a list (or lists) of customer concerns. It simplifies resolving client complaints, allowing organizations to provide quick and effective help. Work Order Management System organizes and prioritizes support requests in a central dashboard automatically. As tickets arrive, users can tag, categorize, and allocate them.
Some Of The Major Modules Which We Have In Our Software Are:
- Geo Location Tracking.
- Manage Tickets.
- Settings.
- Email Templates.
- Role Management.
- Team Management.
- Service Management.
- Coupon Management.
- Payment Management.
- Invoice Management.
- Taxation.
Some Of The Best Features You Should Look For In Our Work Order Management System:
- Multi-channel Accessibility.
- Support For Multiple Languages.
- Full Customization.
- Personalized Ticket Pages.
- Ticket Categories And Tags.
- Ticket Notifications.
- Live Chat.
- Map Integration.
- Security and Compliance Feature.
- Report Management.
- Search Feature.
At Connect Infosoft Technologies Pvt.Ltd., we offer comprehensive solutions to help you manage employee time tracking and monitor performance, whatever the industry or size of your organization. Get In Touch with us today to find out more!
Maintenance And Ongoing Support
Monitoring
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We set up SaaS-based website monitoring tools to track uptime, page load speed, and error logs.
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We do regular reviews of the monitoring results and take appropriate action if any issues are detected.
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We also perform constant tracking of your top competitors to identify missed opportunities and how you can outperform them.
Technology Updation And Backups
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We keep the SaaS platform and related components updated with the latest security and functionality patches and test the updates thoroughly before applying them to the live site to ensure compatibility and avoid any disruptions.
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We set up a regular backup schedule for the website data, including product information, customer data, and transactions.
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Store the backups in a secure and easily accessible location, such as a cloud-based storage service.
Enhancement In Application
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We regularly enhance changes to the application as per the customer's needs and system requirements.
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Keep updating website content, including product descriptions, pricing, and promotions, to provide customers with accurate information and maintain engagement.
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Ensure that all content is high-quality and optimized for search engines to improve the visibility of the site.
Process For New Project
Identification And Analyze Business Requirements
We analyze and identify the project requirements. Gather information about the company, products, services, users, competitive landscape, as well as functional and business requirements. Additionally, we pay attention to the stages of determining software requirements.
Identify And Meet Stakeholders For Approval
We identify and meet stakeholders for approval in SaaS development, it is important to recognize them upfront. This includes external stakeholders such as investors or client team members and setting expectations through a structured step-by-step approach.
Choose Best Platform For Business
The most important details are scalability, cost, customization, and ease of use. Consider the number of products you plan to offer and how quickly you expect to grow, and how much time you're willing to spend learning the platform.
Planning The Project
To make plans for projects we follow the steps such as collecting data, discussing with a consultant, drafting the project plan, setting clear trackable goals with gripping metrics, and laying out a workflow process.
Designing The Processes And Outputs
We create design processes and outputs for the SaaS website. Which involves creating a pleasant online shopping experience, Integration, and payment methods. We focus on the design of the website, performance, driving sales, and executing the build plan for the backend and front end of the website.
Implementing And Tracking The Project
Launching and tracking a project requires careful planning and attention to detail. At Connect Infosoft Technologies Pvt.Ltd, we understand the importance of providing effective project management services and strive to ensure your project is completed on time and within budget.
Frequently asked questions
We will use tools based on the specifications of your project. including code editors (Visual Studio Code, Sublime Text), version control systems (Git), CSS preprocessors (Sass, Less), JavaScript libraries and frameworks (React, Angular, Vue.js), CSS and JavaScript frameworks (Bootstrap, Foundation), database management systems (MySQL, MongoDB), web server software (Apache, Nginx), Google captcha and many others.
We have 23 years of experience in web development and design. We have different teams for development, designing, Testing, SEO, Digital marketing and for support hour team.
Yes, we will always be there for project support. Our team will update changes and enhancement into project. We will also support in fixing issues related to project.
You may reach us at any time via Skype, Email, WhatsApp, Google meet, Slack, USA phone no and Zoom.
Yes, we have a range of custom templates for various IT services that can be tailored to meet the specific needs of a Clients and customers. These templates are designed to provide a quick and efficient solution for common IT-related issues, while also ensuring that the specific requirements of the company are met. If Clients and customers has any specific questions or requirements, our team of experts would be happy to assist.
Yes, we provide a prototype or mockup of the project before it is completed. This allows the client to see how the project will look and function, and to provide feedback and make any necessary changes before the final product is built.
The resolution time for an issue depends on its complexity and priority. We make every effort to resolve issues as quickly as possible while ensuring a high level of quality.
Connect Infosoft have templates, custom designs, plugins, API’s. Depending on customer projects needs we can reused into project then we can save time and money for customer. And we can potentially help to save time and money, depending on the services offered and the specific needs of the client. For example, if the company provides efficient and cost-effective web development services, it can help clients save time and money compared to developing a website in-house or using a more expensive provider. Similarly, if the company offers IT consulting services, they can help clients optimize their technology systems and processes, leading to time and cost savings.
Our process involves planning and preparation, test design, test execution, result analysis and bug tracking and resolution. Retesting is performed after bug fixing, and if the software passes all tests, it is approved for release. This process is repeated throughout the development lifecycle to ensure high software quality.
Work updates can be provided 24/7, as we are always available to respond to customer inquiries. The time zone in which updates will be provided will depend on the preferences and requirements of the customer.
